VCA Canada Calgary Trail Animal Hospital at 3803 Calgary Trail Northwest #810 in Edmonton, Alberta

Reviews about VCA Canada Calgary Trail Animal Hospital

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  I brought my cat in to them today and I had a wonderful experience! I feared my cat had a urinary blockage, which is a very costly emergency, and they were very kind on the phone while I figured out if I was going to bring him in. When I got there, the staff were all so friendly, helpful, and helped me out so much with a bag of sample urinary food and donation pain medication that I didn't have to pay for. Their clinic isn't close to my apartment, but it was 100% worth the drive! I would strongly recommend them!
  by Maya Kuipers

  August 16, 2017
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  Even making the appointment was frustrating. Over priced, sat down with the doctor, reviewing the invoice with lots of unnecessary charges and tests. Called for a 2nd opinion got exactly what I needed from general Vet hospital along with exceptional service from professionals that know exactly what the issue with no BS charges no suggested testing at LESS THEN HALF THE PRICE!
  by Natalie Wiebe

  April 14, 2017
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  I bring my cat and my two ferrets to this place. I've been really happy by the care provided. Dr Chappell is very knowledgeable about ferrets and the staff is always very friendly. I recommend this hospital. I give 4 stars though because a previous vet at the facility didn't see an important issue with one of my ferret.
  by Mélodie Kunegel-Lion

  March 05, 2017
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  I have been going to CTPH for 17 years. I knew all the staff and they knew me. Up until about 2 years ago I had been happy. I found myself forced to LEAVE this clinic after all these years because they have changed. Since They sold out to a huge, uncaring company called VCA. They DO NOT CARE like they used to. It is now an overly busy, big box-store like clinic and you will rarely be able to get into the Doctor you want to see. There is a SERIOUS lack of communication between staff members which leads to NO FOLLOW-UP and what comes across as FAKE CONCERN in communications with clients. You will get a "how's so-and-so doing?" email and when you reply, thinking they actually want to know because they asked, you WILL NEVER get a reply leaving you to wonder if your message was ever delivered. From my direct experience THEY WILL NOT BE THERE WHEN YOU REALLY, REALLY NEED THEM. Since they have sold the practice to this big conglomerate, They only seem interested in the quick, easy, money-making stuff. Let me tell you it is NOT the optimal time to try to find a new veterinarian when your dog was as ill as mine was -- save yourself some grief and find a clinic that is willing to help you both in good and bad times....
  by Dawn Dittmann

  January 23, 2017

Opening hours Closed now

Tomorrow: 09:00 am — 04:00 pm

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About VCA Canada Calgary Trail Animal Hospital in Edmonton