Lessard - Callingwood Veterinary Hospital Ltd at 7514 178 Street Northwest in Edmonton, Alberta

Reviews about Lessard - Callingwood Veterinary Hospital Ltd

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  We have been bringing our feline companions here for more than 10 years and the staff of this clinic are pretty much family by now. They know and love our cats as we do, some of whom are frequent visitors due to chronic conditions. They have helped our kitties through everything from torn claws to Diabetes to chronic rhinitis, comforted us during final moments with our beloved friends, and gladly answer all of our quirky cat-mom questions. The doctors are both knowledgeable and willing to research when they don't think they know what is going on - there is no doctor ego here, just genuine love for animal wellness. The front desk and tech staff are also amazingly helpful and always call to check up on our kitties after a visit. Highly recommend this wonderful clinic.
  by Nikki Hatton

  November 25, 2017
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  The staff are friendly and kind, they offer good hours and are fairly accommodating. Sadly they did not receive a 5 as they easily could have and here is why: I brought my 1 year old cat in for the 1st time to be fixed. The surgery went well, he ended up with a minor infection but that one was his own fault as he wouldn't stop rubbing along the ground. Exactly two weeks after having him home one of our other cats ears ballooned so badly we thought it was going to burst. We took her in right away (she is 16) just to find out that she had ear mites, which are only carried by kittens or transferred by another infected cat, usually outdoor cats. She ended up having an Aural Hematoma from shaking her head that almost resulted in surgery. It cost a FAIR FAIR amount in drainage, medications, check ups and to fully treat the other 2 cats as well as preventive measures just to find my 1 year old had them somehow and was likely the carrier to our female. Problem: Our cats are indoor cats and always have been and none are kittens, the 1 year old never had any ear issues, the incubation period for mites to present themselves is 2 weeks, which was to the day our female presented with them and to the day we brought our 1 year old home from surgery. As per the various vets we seen on our various visits for check ups and meds they could not explain how she or he had picked up the mites. I had to ask if possible it was there during his surgery visit, as it is the only common logical answer, they said they would look into and then said no. We were disappointed at the fact that they probably were contracted there and it was not only considered but dismissed and they couldn't even cut a break or offer a discount % on all the treatments and medications we needed for all 3 animals, and now our female has permanent​ cauliflower ear. The vets are great and we understand things happen but it was handled poorly for customer satisfaction and it hurt our wallets to their benefit when they could have eased it some at least.
  by Danielle Passmore

  September 16, 2017
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  I love this vet, so much that when I moved to another part of the city I still make the trek to Lessard Callingwood to buy my cat's food and bring her for checkups. Lessard Callingwood put me and my cat at ease every time. All the staff seem to love their jobs :) They are knowledgeable, compassionate and professional but know how to have fun and treat the pets and their owners kindly. I always love the receptionist Janelle's advice and friendliness.
  by Tracy Laslop

  July 25, 2017

Opening hours Closed now

Tomorrow: 08:00 am — 06:00 pm

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About Lessard - Callingwood Veterinary Hospital Ltd in Edmonton