Heritage Dental Centre at 2118 109 Street Northwest in Edmonton, Alberta

Reviews about Heritage Dental Centre

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  My family has been seeing Kim Tan for years now, and have been so happy with her. She is an amazing dentist. Never thought I would be writing a negative review like this, but here goes.. My husband was made to feel unwanted in their office today. Told that he needs to get his teeth fixed, that they are tired of his emergency visits and needs to see a denture specialist. I thought that dentists were there to help you with your teeth, whether it be an emergency or not. Not turn you away when they are needed most. And to boot, the receptionist Shelby was the one to inform my husband of this. She made him feel, well, he was hurt and angry. I can't blame him. They are taking it upon themselves to decide what we can and cannot afford at this time. And when I called and spoke with Shelby after the fact, I will admit that I was angry, probably should have waited a few moments.. but she defended her actions and told me that she would have Kim call me back to discuss within the next 2 minutes.. 15 minutes ago, and still waiting. To be fair, Kim is very busy.. But, I would highly recommend that you seek services elsewhere, unless your teeth are in great shape. FYI, Heritage Dental does NOT want to deal with your emergencies.
  by Carrie LaRocque

  July 09, 2017

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About Heritage Dental Centre in Edmonton